Effective date: 24 October 2026
Meklik Limited ("Meklik", "we", "us", or "our") provides digital services that may include account features, financial tools, business tools, and WhatsApp-based interactions. This policy explains how personal information may be handled when you use Meklik, contact us, or connect a supported third-party service.
Depending on the features you use, information may include contact and account details, information you submit in messages or forms, business details, transaction or payment records needed to provide a requested service, uploaded media, and technical or security logs. We should collect only information needed for a stated purpose.
Information may be used to provide requested features, authenticate accounts, process and record transactions, respond to support requests, connect business services, protect the service against misuse, maintain operational records, and meet applicable legal obligations.
Meklik supports WhatsApp interactions through Meta's WhatsApp services. Depending on the feature you use, relevant message content, phone-number identifiers, account details, and delivery or technical information may be processed to provide and secure the service.
Meklik also integrates with Paystack for payment-related services and VTpass for supported airtime and data services. The information shared with a provider depends on the transaction or service requested and may include information needed to identify the transaction, process a payment or fulfil a service, and handle support or reconciliation. Those providers process information under their applicable terms and privacy notices.
Cloudinary is the intended host for product images and videos. Meklik's catalogue also stores media URLs and related product and business records. The handling and deletion of hosted files may depend on the relevant storage service and its configuration; deleting a catalogue record should not be assumed to delete a hosted file.
Hosting, infrastructure, and other service providers may also process information where needed to operate Meklik. The operator must verify the actual production data flows, provider arrangements, and applicable retention settings before this policy is published as final.
AI-assisted responses: Meklik uses AI to interpret messages and generate responses to user requests. The AI response itself does not independently authorize consequential actions. Such actions are handled through separate application logic and/or user confirmation, as applicable to the feature. Review important information and verify financial or transaction details against relevant official records.
Information may be shared with service providers that support a requested feature, with parties you authorize, or where disclosure is necessary to protect rights and security or comply with applicable law. Meklik does not sell users' personal information. Actual integrations and disclosures must be documented accurately by the operator.
Appropriate safeguards should be used to protect information. No online service can guarantee absolute security. Information should be retained only for as long as necessary for the relevant purpose, legitimate operational needs, dispute resolution, and applicable legal requirements. Specific retention periods depend on the data and applicable obligations.
You may contact Meklik to ask about personal information associated with you or request correction or deletion where applicable. We may need to verify your identity before responding. Some information may need to be retained where required or permitted by law or for legitimate operational purposes. Requests will be assessed in accordance with applicable requirements and the circumstances of the request.
For privacy and data-deletion requests, contact meklikofficial@gmail.com.
Meklik is not intended to collect personal information from children unlawfully. If you believe a child has provided personal information to Meklik inappropriately, contact us so the matter can be reviewed.
This policy may be updated as the service changes or legal requirements evolve. The effective date above should be updated when a revised policy is published.
Questions about this policy may be sent to meklikofficial@gmail.com.